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SBC INSTALLATION

SBC (Session Border Controller) installation

Install and configure an SBC between your SIP trunk or the internet and internal systems, with encryption and attack protection.

Process

How we install

  1. 1Site and system surveyNetwork, lines and existing equipment
  2. 2Configuration designConnection plan and settings for the SBC
  3. 3Install and configureRack or server-room installation, configured to plan
  4. 4TestingInbound and outbound calls, voice quality and failover
  5. 5Handover and trainingConfiguration records and admin training
Scope

What is included

  • SIP trunk and IP-PBX connected through the SBC
  • SIP-TLS and SRTP encryption
  • NAT traversal for remote users
  • Access control and toll-fraud protection
  • Active / standby redundancy (with two units)

Frequently asked questions

Will phones be down during installation?

We keep downtime to a minimum: install and test in advance, then switch over outside office hours as agreed.

Can you install equipment we already own?

Yes. We check the model and firmware first and tell you about any limitations before we start.

Do you offer support after installation?

Yes — per-incident support or an annual contract under a service-level agreement (SLA).

Need a site survey?

Tell us your users, lines and current systems. We reply within one business day.

Get in touch