IP-PBX
IP-PBX
A PBX for multi-site or multi-tenant organisations, with an admin portal and user permissions.
Challenges
Common problems
End-of-support hardware
Spare parts and support are hard to find; no room to grow.
Every site configured separately
Inter-site calls cost money and there is no single view.
No redundancy
One server fails and nobody can call.
How it works
How a call flows
- 1Call arrives on the SIP trunkThrough an SBC that filters and encrypts signalling
- 2IVR / time conditionsRoutes by office hours and voice menu
- 3Ring group / queueDistributes to the right team
- 4Recording and reportsCDRs and recordings by user permission
Features
Features
- Multi-tenantSeparate data and settings per organisation
- High availabilityActive / standby with automatic failover
- Thai-language admin portal
- RBAC and audit log
- Voicemail to email
- Toll-fraud protectionDestination and time limits, anomaly alerts
Requirements and integration
Infrastructure
- On your VMs or in the cloud
- SIP trunks from Thai carriers
- Any standard SIP desk phone
Integrations
- REST API / Webhook
- CRM and helpdesk systems
- Active Directory / LDAP
Frequently asked questions
Can we migrate without downtime?
Yes. We migrate number ranges in stages and run the old and new systems side by side during the transition.
Do we keep our numbers?
Yes. Numbers belong to your carrier; we connect your existing SIP trunk or coordinate the move.
Want to talk it through with our engineers?
Tell us about your requirements and current systems. We reply within one business day.