VOICE GATEWAY INSTALLATION
Voice Gateway installation
Connect existing analogue and E1/ISDN PRI lines to your IP-PBX or SIP trunk.
Process
How we install
- 1Site and system surveyNetwork, lines and existing equipment
- 2Configuration designConnection plan and settings for the voice gateway
- 3Install and configureRack or server-room installation, configured to plan
- 4TestingInbound and outbound calls, voice quality and failover
- 5Handover and trainingConfiguration records and admin training
Scope
What is included
- FXO / FXS ports for analogue lines and phones
- E1 / ISDN PRI from your carrier
- Inbound and outbound routing with the IP-PBX
- Codec, DTMF and fax (T.38) settings
- Voice-quality and transfer tests
Frequently asked questions
Will phones be down during installation?
We keep downtime to a minimum: install and test in advance, then switch over outside office hours as agreed.
Can you install equipment we already own?
Yes. We check the model and firmware first and tell you about any limitations before we start.
Do you offer support after installation?
Yes — per-incident support or an annual contract under a service-level agreement (SLA).
Need a site survey?
Tell us your users, lines and current systems. We reply within one business day.