VOICE AI
Thai Voice AI
Real-time Thai transcription, voicebots, call summaries, sentiment and service-quality scoring.
Get in touch
- Thai STT
- Voicebot
- QA Analytics
Challenges
Common problems
Narrow-band phone audio
General models struggle with Thai over telephone audio.
Speakers mixed together
Mono recordings make summaries unreliable.
Voice is personal data
Recordings should not leave the organisation.
How it works
Pipeline
- 1Stereo audio in
- 2Thai transcription per speaker
- 3Summary and topic
- 4Scoring against your QA form
Features
Features
- Real-time and batch transcription
- Voicebots for FAQs and verification
- Automatic call summaries
- Sentiment and keyword spotting
- On-premise deployment
Frequently asked questions
Why record in stereo?
Putting caller and agent on separate channels tells the system who is speaking and improves accuracy.
Does audio go to a foreign cloud?
No. The whole system can run on your own servers.
Want to talk it through with our engineers?
Tell us about your requirements and current systems. We reply within one business day.